Shipping & Delivery

At Tarsah, we go the extra mile—literally and figuratively.
We’re constantly expanding our global reach and carefully selecting trusted logistics partners to offer fair prices and reliable delivery, no matter where you are.
Whether it’s a cozy tee for your weekend or a thoughtful gift for someone special, we make sure your order gets to your doorstep quickly, safely, and with a smile.

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Shipping illustration

Our Shipping Methods

Shipping Zones

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Frequently Asked Questions

Delivery times vary based on your location and the shipping method you choose:

  • Domestic Deliveries: Generally 1-3 business days
  • European Deliveries: 3-8 business days
  • Middle East Deliveries: 4-8 business days
  • Other International Destinations: 7-14 business days

Please note that these are estimated delivery times and may vary based on customs processing for international shipments.

No, we currently don't offer free standard shipping

Once your order is shipped, you will receive an email with tracking information. You can also track your order by:

  1. Logging into your account and viewing your order history
  2. Using the tracking number provided in your shipment confirmation email
  3. Contacting our customer service team with your order number

Yes, we ship to multiple countries internationally. However, shipping availability, methods, and fees vary by destination.

Some points to note for international orders:

  • Import duties, taxes, and customs fees may apply and are the responsibility of the recipient
  • International delivery times may be affected by customs processing
  • Some products may have restrictions for certain countries

Most orders are processed within 1-2 business days after payment confirmation. During peak seasons or promotional periods, processing may take up to 3 business days.

Important notes about order processing:

  • Orders placed after 2:00 PM will be processed the following business day
  • Processing time is not included in the delivery time estimates
  • You'll receive an email confirmation once your order has been shipped
  • Business days are Monday through Thursday, excluding holidays

Shipping Policy Details

Shipping Restrictions

Most of our garments can be shipped worldwide without restrictions. However, in rare cases, shipping may be affected due to:

  • Customs regulations in the destination country
  • Delays due to high seasonal demand
  • Limited service availability to remote locations
  • Weather or unforeseen logistical disruptions

If any special shipping considerations apply to your order, this will be clearly noted on the product page before checkout.

Order Changes and Cancellations

If you need to change or cancel your order:

  • Contact us immediately at support@tarsah.com
  • We can usually accommodate changes if the order hasn't been processed yet
  • Once an order has been shipped, it cannot be canceled

Missing or Damaged Packages

If your package arrives damaged or doesn't arrive at all:

  • Contact our customer service team within 48 hours
  • Provide your order number and details about the issue
  • For damaged items, please take photos of the package and damaged contents

Contact Information

If you have any questions about shipping or your order, please contact us:

Email:

support@tarsah.com

Hours:

Monday-Thursday, 9:00 AM - 5:00 PM (GMT+2)